Privacy Policy

Ganesh Autoworld Pvt Ltd respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the information you provide to us.

Information We Collect

We may collect basic details to serve you better, including:

• Name – To address you personally
• Phone number – To contact you regarding services or enquiries
• Email address – To send confirmations and updates
• Address – For service delivery and documentation
• Vehicle or service-related information – To provide appropriate service recommendations

We may also collect basic website usage data such as browser type, IP address, and pages visited to improve your experience.

How We Use Your Information

Your information is used only for legitimate business purposes:

• Respond to your enquiries and requests
• Book services, test drives, or vehicle purchases
• Improve our services and website functionality
• Share updates, promotions, or offers (only if you provide consent)
• Maintain records for legal and business purposes

Information Sharing

We respect your privacy and do not sell or share your personal information with third parties, except in the following cases:

• Legal requirements – When required by law or legal processes
• Service partners – With trusted partners to complete your service request (e.g., TVS Motor Company, insurance providers)
• Business transfers – In the event of a merger or acquisition

Data Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, misuse, or alteration. These measures include:

• Secure storage systems
• Access controls and authentication
• Regular security assessments

However, please note that no online transmission or storage system is 100% secure. We cannot guarantee absolute security of your data.

Cookies

Our website may use cookies and similar tracking technologies to enhance your browsing experience. Cookies help us:

• Remember your preferences
• Understand how you use our website
• Improve website performance

You can disable cookies in your browser settings at any time. However, some features of our website may not function properly without cookies.

Third-Party Links

Our website may contain links to third-party websites for your convenience (such as TVS Motor Company, insurance providers, or financing partners). Please note:

• We are not responsible for the privacy practices of these external websites
• We encourage you to review their privacy policies before providing any personal information
• This Privacy Policy applies only to information collected by Ganesh Autoworld Pvt Ltd

Your Rights

You have the right to:

• Access – Request a copy of the personal information we hold about you
• Correction – Request correction of any inaccurate information
• Deletion – Request deletion of your personal information (subject to legal requirements)
• Opt-out – Unsubscribe from marketing communications at any time

To exercise any of these rights, please contact us using the details provided below.

Changes to This Policy

We reserve the right to update or modify this Privacy Policy at any time to reflect changes in our practices or legal requirements. Any changes will be posted on this page with an updated effective date.

We encourage you to review this page periodically to stay informed about how we protect your information.

Last Updated: December 2025